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The Firefighters Podcast #300 – How to get the best people in the right roles in the fire service with Occupational Psychologist Hannah Valance

Many of us will have sat through an interview, promotion board or similar and thought “Who put this together?” Despite best intentions, some of them are a shambles with very little consistency and not driven by data or experience. It might be the first time that person has ever interviewed anyone and has had 30 minutes of training on how to mark the “tick sheet”.

These things are also resource-heavy, time-consuming and expensive and getting this wrong causes disengagement, damage to morale, grievances and at worst great people not joining or progressing in the sector. So how to get the best people in the right roles in the fire service? Occupational Psychologist Hannah Valance gives us insight, clarity and data from her long career of study and real-world application of these skills.